How To Download 3D Files For Your Products

Follow these steps to download the available 3D files for your product.

1️⃣ Open the Product

Go to your Product Library and locate the product you want to download files from.

You can open it by clicking the product card menu icon and selecting Manage Product

Inside the product page, locate the Manage Product panel on the left-hand side.

This panel contains all available product actions.

In the Manage Product panel select download files, then select the file type you want to download.

That's it!

# 💬 Need More Help?

If you’re having trouble downloading your 3D files or the formats you need aren’t available, our support team is happy to help.

📩 Contact us at **support@martech3d.com**

or reach out via the **support chat inside the platform**.

When contacting support, please include:

- The **product name**

- The **file format** you were trying to download

- A **screenshot of the issue** (if applicable)

This helps us resolve your request as quickly as possible.