Roles and user permissions

Can I manage user roles and permissions in Martech3D — including for third parties like distributors?

Yes — MarTech3D includes flexible user role and permission controls so you can safely manage access to apps, content, and features for different user types — including internal teams, external partners, resellers, and distributors.

Whether you're supporting a global sales network or keeping marketing content restricted, roles let you customise exactly who sees what.

👥 User types you can manage

You can create and manage roles for:

✅ Internal staff (e.g. sales, marketing, product)
✅ Distributors or resellers
✅ Subsidiaries or regional teams
✅ Agencies or contractors
✅ OEM partners or suppliers
✅ End customers (optional)

Each user or group can be assigned different permissions and content access.

🔐 What can roles control?

User roles can control access to:

Specific 3D apps or environments
Product variants or categories
Languages or localised content
Embedded documents or training
Download options (e.g. PDF packs, renders)
Configurator tools
Lead generation forms
Content editing or CMS functions (admin-only)

You decide what each role can view, interact with, or edit — right from the Martech3D Engine.

🧠 Example scenarios

A distributor sees only the apps and content relevant to their product line and region
A subsidiary has access to their own branded version of the showroom
A marketing agency can preview campaigns but not download assets
An internal product team can edit 3D content and update CMS labels
A customer can access a stripped-down viewer for post-sale support

🌍 Scalable for global teams

Set up region-based access (e.g. EMEA, APAC, NA)
Maintain separate apps or content for each market
Ensure branding, language, and pricing is accurate by region
Give distributors or OEM partners their own custom-branded access portal

📤 How do users log in?

Access is typically managed via:

Direct MarTech3D login credentials
Email/password with optional 2FA
Enterprise Single Sign-On (SSO) integration (optional)
User invitations from admins

Each user is linked to a role, and roles determine what they can see and do.

🔁 Can permissions be updated?

Yes — roles and access rights can be updated anytime in the MarTech3D | Engine by an administrator. Changes take effect immediately, with no need to republish apps.

🔒 Why use role-based access?

Prevents unauthorised use of confidential content
Reduces user confusion by hiding irrelevant tools
Helps enforce brand or messaging consistency
Enables distributor self-service without exposing sensitive data
Supports compliance with licensing agreements

💡 Want help setting up user roles?

Our team can help configure your user access model based on internal teams, partners, regions, or brand groups. Speak to your MarTech3D account manager to plan the best structure for your organisation.