How to Use Your Own Custom Domain With a MarTech3d App

Make your MarTech3D Virtual Showroom available on a URL you own (e.g., virtualshowroom.yourdomain.com ).

At a glance

• You choose a subdomain (e.g., virtualshowroom.yourdomain.com ).
• Tell us the subdomain at support@martech3d.com or via your usual MarTech3D contact.
• We reply with DNS records (CNAMEs) for SSL validation and domain mapping.
• You add those records at your DNS provider (GoDaddy, Cloudflare, Route 53, etc.).
• Let us know when done so we can monitor DNS propagation and finalize.

We recommend a subdomain (not the root domain). Most DNS providers do not allow CNAMEs at the apex (e.g., yourdomain.com ).

What you do

1. Pick your subdomain

   Example: virtualshowroom.yourdomain.com (you can choose another label like showroom , 3d , configurator , etc.).

2. Email us your choice

   Send the exact subdomain to support@martech3d.com (or your MarTech3D point of contact).

   Add the DNS records we send

   We’ll provide two sets of CNAME records:

   • SSL validation (ACM/Certificate) – temporary but must remain in place for auto‑renewals.
   • Domain mapping to our CloudFront endpoint.

3. Tell us when records are added

   We’ll confirm when everything has propagated and your domain is live over HTTPS.

Sample DNS records (Here's what we'll provide)

Use these as a guide only — your actual values will differ. Enter them exactly as provided.

1) SSL Validation (keep for renewals)

Type:   CNAME
Host/Name:   _91ab9ca0b9d1ba6ee7c65c0fb11faeeb.virtualshowroom.yourdomain.com
Value/Target: _41e0d11369d7595452fabce7286d35ff.xlfgrmvvlj.acm-validations.aws
TTL:    300 (or provider default)

Some DNS UIs add your domain automatically. If so, enter only the part before your domain (e.g., _91ab9ca0b9d1ba6ee7c65c0fb11faeeb.virtualshowroom ).

2) Domain mapping (point your subdomain to MarTech3D)

Type:   CNAME
Host/Name:   virtualshowroom
Value/Target: d3jua62s4c9ifx.cloudfront.net
TTL:    300 (or provider default)

3) Optional www alias for your showroom subdomain

If you want www.virtualshowroom.yourdomain.com to also work:

Type:   CNAME
Host/Name:   www.virtualshowroom
Value/Target: d3jua62s4c9ifx.cloudfront.net
TTL:    300 (or provider default)

Trailing dot? Some providers show a trailing dot (e.g., .cloudfront.net. ). Including or omitting it is fine — follow your provider’s format.

Provider tips (common patterns)

• GoDaddy/Namecheap: Use the Host field for the left‑hand side (e.g., virtualshowroom ).
• Cloudflare: Set the CNAME to DNS‑only (grey cloud) during setup; we’ll advise on proxying later.
• AWS Route 53: Use standard CNAME. Don’t select “Alias to CloudFront” unless we instruct you.
• Microsoft/Google Domains: Same CNAME process; watch for auto‑appended domain names.

How long does it take?

DNS changes usually propagate within 5–30 minutes, but can take up to 24 hours depending on your provider and TTLs.

Verification & go‑live

1. You notify us once records are added.
2. We verify DNS and certificate validation.
3. We run final checks (HTTPS, redirects, caching) and confirm go‑live.

Troubleshooting

• CNAME at root not allowed: Use a subdomain (e.g., virtualshowroom.yourdomain.com ).
• Provider auto‑appends domain: If you see duplicates like virtualshowroom.yourdomain.com.yourdomain.com , shorten the Host/Name to just virtualshowroom .
• Propagation delays: Lower TTL to 300s temporarily, wait, then restore later if desired.
• Conflicting records: Remove any existing A/AAAA/CNAME on the same Host before adding our CNAME.

Need help?

Email support@martech3d.com with your chosen subdomain and DNS provider, or reply to your existing MarTech3D email thread. Include screenshots of your DNS entries if possible.